Linda AI vs Intavia
Intavia is an AI receptionist for appointment-led clinics, selling to dental, aesthetic and allied health practices. Linda AI is built only for dental. She books straight into your practice management software on every plan, handles NHS and private patients, and talks to patients by phone, SMS and WhatsApp.
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PMS booking
Every plan books straight into your PMS
On Intavia's entry plan, Lite, bookings are "captured as tasks" and someone on your team keys each one into the PMS. Direct booking starts on their Essential plan. Every Linda plan books, reschedules and cancels directly in your practice management software. She has been refined across hundreds of dental practices on the logic underneath: the right clinician, what the treatment plan says comes next, NHS or private, and the right zone of the diary.
Outbound and WhatsApp
WhatsApp, deposits and recalls, live today
Linda talks to patients by phone, SMS and WhatsApp, in both directions, so a patient can book or confirm in a WhatsApp chat and pay a Stripe deposit there too. Intavia's capabilities page lists recall and payment collection as "Coming soon", and we found no mention of WhatsApp on its site (checked 27 October 2026). Linda already confirms tomorrow's appointments, recalls patients due a check-up and contacts new enquiries within a minute.
Clinical safety
A clinical safety case behind every call
Some calls aren't bookings at all, like a patient in pain or a swelling that's getting worse. Linda has a DCB0129 clinical safety case, the NHS standard for clinical risk in health IT, and a named Clinical Safety Officer accountable for how she handles calls like these. We found no mention of DCB0129 on Intavia's website. When a call needs a person, she passes it to your team with the full context.
How Linda compares
A clear view of the differences that matter to your practice.
